LAW COURTS CENTER
Raising The Bar In Legal Education


AC LEXtures: Client Interviewing Techniques in a Virtual World

  • 23 Jun 2020
  • 5:30 PM - 7:00 PM
  • Zoom
  • 22

Registration

  • For bona fide volunteers, a small perk for you good work.
  • Consider a minimum of $25 donation. These go to the Amici Curiae Friendship Society to help fund its operations.

    Tax deductible gifts gratefully accepted, here: https://www.legalformsbc.ca/i-want-to-give.html

    We would love to have 2 staff from each of our institutional partners learn with us.

    If you need more spots, write dom@lawcourtscenter.com.

Registration is closed
Amici Curiae LEXtures:
Client Interviewing Techniques in a Virtual World

How to be Strong By Being Gentle with Emotional Clients

Facilitated by:

Amanda Scott. Paralegal, Harris Brun LLP

Courtney Burnett. Legal Administrative Assistant, Samfiru Tumarkin LLP

Karen Brodbeck, Chair 2, AC Volunteer

Learn how to communicate effectively with clients when using Zoom or the phone; and help them move from an emotional state so they can best manage their file.

At the end of this session, you will be able to:

1. Execute effective client intake procedures

2. Get the important information from a client 

3. Ask difficult questions from emotional clients during interviews

Tips and open discussion on how to build trust and rapport with the client .

Agenda

530 Opening Remarks

540 How Virtual AC's Tech Check Establishes Trust (Courtney Burnett & Karen Brodbeck)

600 Client Interviewing Techniques in a Virtual World (Amanda Scott)

700 Byes 

Trauma Informed Practice hours: 1.5

CPD hours: 1.5
Ethics, professional responsibility, client care relations hours: 1.5

Cost:

Amici Curiae and Social Justice In-Person Rate:$0 (Monetary gifts, accepted here.)

(View cancellation policy)

For more information contact:
Call us: 604.551.2727 Write us: dom@lawcourtscenter.com

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