Raising The Bar In Legal Education

Client Intake and Interviewing Techniques Seminar 101 (CIIT 101)

  • 27 Jan 2018
  • 9:00 AM - 4:00 PM
  • Justice Education Society 260 800 Hornby St Vancouver,BC V6Z 2C5


  • Our partners get 2 seats. If you need more, write
  • Available to volunteers in good standing.
  • This rate applies to the those sending more than one delegate to this course session. To avail of this rate, all delegates must be registered on the same day.

Registration is closed
Professional Development Course:

Client Intake and Interviewing Techniques Seminar (CIIT 101)

Empathy 101: How to Be Strong By Being Gentle

Note: this seminar has a particular emphasis on clients who are victims of violence

Instructors: Dom Bautista, Harshada Deshpande and Rosa Ortega with Battered Women and Support Services, and Jasmeet Mangat, counsel


By the end of the seminar, the learner must be able to:

      Get the important information from an emotional self-represented client

      Execute effective client intake procedures

      Ask difficult questions from emotional clients during interviews

      Develop best practices in self-care

Time Line:

9:00 Opening remarks

9:15 Client Intake Procedures: A Primer

10:45 Client Intake Case Study 1

11:10 Break

11:25 Client Intake Case Study 2

11:45 Client Intake Case Study 3

12:10 Self-Care

12:40 Break

1:15 Client Interviewing Procedures: A Primer

2:00 Client Interviewing Case Study 1

2:25 Client Interviewing Case Study 2

2:40 Break

2:55 Client Interviewing Case Study 3

3:20 Bringing It Together

3:50 Goodbyes

CPD: 6 hours including 6 hours of professional responsibility and ethics, client care and relations, or practice management.

This full day course offers:

  • an interactive class providing hands-on practice in client intake & interviewing techniques;
  • a limit of 18 participants, to ensure optimum learning;
  • printed and digital versions of useful checklists, flowcharts and precedents.

Single Seat Rate: $448.00
Multi Seat or Accredited Group Rate: $421.75 (per person)

Amici Curiae: $0

(View cancellation policy)

For more information contact:
In Vancouver: 604.685.2727

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